Always the highest quality.  Every pound.  Every day.  Guaranteed!

Frequently Asked Questions

  1. What days of the week do you ship?
  2. We prefer to ship Monday through Thursday. Friday shipments for Saturday delivery can be arranged. However, additional shipping fees apply.

  3. How is your seafood shipped?
  4. All shipments are shipped via Federal Express unless arranged otherwise.

  5. How late can I order?
  6. Orders must be placed by 10:00 am Alaska time to ship out the same day.

  7. When will I receive my order?
  8. Orders are typically delivered next day by 3:00 pm or 4:30 pm depending on the area.

  9. Do you ship outside of the United States?
  10. Not at this time.

  11. Do you ship live crab?
  12. Yes, we ship live crab in season.

  13. Are these the same crab that are caught on the Deadliest Catch?
  14. Yes, some of our crab are caught by the boats featured on the show.

  15. Can I track my order?
  16. After your order is placed we will email a tracking number for your package.

  17. Can I place an order over the phone?
  18. Yes, we have a friendly staff that loves to speak with customers.

  19. How do I cook crab?
  20. You don’t have to if you order frozen sections – the crab comes to you already cooked. If you would like to reheat your crab, we recommend baking (400 degrees F) or steaming for 4 minutes. Boiling is not recommended as it is easy to overcook, leaving a bland flavor.
    If you order live crab, salt the water until it tastes like sea water, then bring to a boil and cook crab until the internal temperature reaches 180 degrees F. Alternatively, the crab can be steamed.

  21. What methods of payment do you accept?
  22. We accept Visa, Mastercard and Discover Card

  23. Why buy wild Alaskan seafood?
  24. There are many reasons. Here are just a few:

    • Alaska’s fisheries are “sustainably managed,” meaning that short of a large asteroid landing in the Bering Sea our fish stocks should be healthy and available for decades to come.
    • “Wild Seafood” is good for you. Alaska salmon spend their entire lives swimming the pristine waters in the North Pacific eating a diet rich in beneficial nutrients, such as Omega-3s. In contrast, “farmed salmon” are packed in pens and eat a diet laced with growth hormones, antibiotics, and artificial coloring.
    • Wild simply tastes better! There is nothing like Alaska salmon hot off the grill.

  25. How much crab should I order?
  26. We recommend one to one and a half pounds per person. However, if you really love crab, order more, our fishermen will be happy to oblige.

  27.  How much fish should I order?
  28. We recommend a six-ounce portion per person. However, since fish is vacuum-packed, it’s easy to keep a little extra in the freezer for future meals.

  29.  How fresh is your seafood?
  30. All of our seafood is from the most current season’s catch. Some producers label their products with a use within two-year date stamp. This is way too long. It’s always best to ask when the seafood was processed.

  31.  How long will it last in the freezer?
  32. Crab is processed with a coating of ice, known as “glaze.” This helps maintain freshness. However, it is best to use within three months. Anything that is vacuum-packed will last longer. Use within six months.

  33.  What do you mean by random weight?
  34. Fish fillets come in all different sizes. We will do our best to weigh each order to match the amount ordered.

  35.  What does “Dry Pack” mean?
  36. Dry pack means the scallops are 100% natural with no added phosphates (a preservative). Phosphates cause scallops to swell up and retain water, thus increasing the weight on the scale. If you are not buying dry pack scallops, you are paying for water that will be lost during cooking.

 

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